How SMARTdiagnostics Works
Right Data
SMARTdiagnostics ingests data from a range of sensors (including third-party sensors) that measure inputs like vibration, temperature, motor current, and more. However, even the most comprehensive asset monitoring hardware can’t tell the entire story of machine health.
SMARTdiagnostics also takes in human and process data such as maintenance operations, repairs, and inspections. This type of information often gets lost in handwritten notes or emails, or is kept in a completely separate system from hardware input data.
Right Analysis
By combining data from a range of sensor types and the people and processes that influence asset behavior in your plant, SMARTdiagnostics creates a holistic view of machine health for accurate root cause analysis.
SMARTdiagnostics was built to be as easy to use as it is powerful, and accessible to many different types of users. Intelligent data visualizations, customizable by job function, put actionable machine health information — from basic alarms to long-term optimization recommendations — in front of the right people at the right time.
Right Action

Users can automate actions to remedy problems, such as generating work orders via your CMMS or even changing machine settings on-the-fly with PLC integration. SMARTdiagnostics also tracks the results of maintenance actions, letting you know how effective they really are. If a machine’s performance does not improve, SMARTdiagnostics will find out why and prescribe further corrective action.
Features like dynamic health scores, risk modelling, edge case isolation, and support for cross-system digital workflows help manufacturers from the shop floor to the boardroom make smarter, better decisions about how to run and optimize their operations.
AI and machine learning are fundamental components of SMARTdiagnostics and can start creating value on Day One with no in-house expertise required
SMARTdiagnostics Features
SMARTdiagnostics is easy-to-use and infinitely scalable. It brings powerful machine health insights and actions to plants of all sizes, whether you have a handful of monitoring points or thousands of sensors deployed. SMARTdiagnostics is web-based, so it’s easy to access from anywhere and updates are applied automatically for maximum continuous value. You no longer need to be a vibration analyst or reliability engineer to understand and act upon indicators of machine health.

Workbench
Workbench is the heart of SMARTdiagnostics, containing all of the tools you need to catch and diagnose machine health faults. It provides clear visualizations of the current health of your monitored equipment and ranks assets for quick prioritization of maintenance activities.

Dashboards
Spend less time analyzing and more time acting with user-specific visualizations that anyone in the shop can take action on. Custom dashboards let you monitor KPIs for plants, divisions, lines, and shifts, driving continuous improvement across all operations.

Desk
Desk automatically creates CMMS work orders that are populated with critical machine health information. Track progress and confirm the outcome of your maintenance activities, all within one platform. Closing the reliability loop creates accountability and transparency across your entire plant.
ANALYTICS FEATURES
There are THREE KEY ANALYTICS FEATURES to transform the way you look at machine health insights.
SensorAI
SensorAI uses cutting-edge machine learning techniques to identify new and unexpected operating conditions for your assets. SensorAI detects asset changes over time and dynamically sets the “Healthy” baselines on your critical equipment, so alarm and warning thresholds are always accurate.
DAMAGEscore
DAMAGEscore is our propriety measure of damage that is custom-fit to your plant. It evaluates and weights all assets based on their relative overall performance, so you can quickly understand the health of your equipment using a simple 1-10 metric.
MachineIQ Analytics
Start seeing value on Day One with off-the-shelf analytics for common assets that monitor changes in machine performance and surface likely faults. You’ll also get a sandbox AI environment for creating your own algorithms, eliminating 90% of the work required to develop custom analytics.
SMARTdiagnostics combines the right data with the right analysis to drive the right action, putting you back in control of your operations
Connectors and Integrations
SMARTdiagnostics is capable of bidirectional communication with a number of platforms, including CMMS platforms like Maximo, PLCs, data historians, and more. You can automate critical machine health actions like work order generation, stitching your digital workflows across systems to create one continuous, traceable thread.
SMARTdiagnostics connectors bridge the gap between hardware, software, and third parties. Our SMARTdiagnostics engineers can rise to nearly any integration or customization challenge.
Available connectors include:
- PI-OPC
- API
- Data Pipeline
- SMARTconnect
How We Built SMARTdiagnostics
There’s a lot that goes into building a machine health optimization platform this advanced. SMARTdiagnostics was developed using real asset data and real results. Our customers typically see a 10X return on investment when using our full machine health optimization platform, which includes the SMARTdiagnostics software and SENTRYsolutions machine health optimization services.
600
terabytes of data processed
57,000
assets monitored
60,000,000,000
machine health measurements
$2.2B
documented customer savings
See SMARTdiagnostics in Action
The best way to understand the machine health optimization power of SMARTdiagnostics is to see it for yourself. Our team of engineers can demonstrate features and answer any questions you have about the hardware and software components of the platform. Take control of your plant’s health and request a demo today.