HOW SMARTdiagnostics WORKS

The modern factory may produce more data than tangible goods, and yet most of it gets left on the shop floor. We developed the SMARTdiagnostics platform to turn overwhelming amounts of manufacturing data into actionable machine health insight.

SMARTdiagnostics ingests the RIGHT DATA, performs the RIGHT ANALYSIS, and recommends—or automatically executes—the RIGHT ACTION.


SMARTdiagnostics ingests data from a range of sensors (including third-party sensors) that measure inputs such as:
  • Vibration
  • Temperature
  • Thermography
  • Lubrication condition and quality
  • Ultrasonic distance
  • Motor current

However, even the most comprehensive asset monitoring hardware can’t tell the entire story of machine health.

Root cause analysis—finding out why an asset fails—is what sets the SMARTdiagnostics machine health optimization platform apart from standard asset monitoring solutions.


By combining data from a range of sensor types (including third-party sensors) and the people and processes that influence asset behavior in your plant, SMARTdiagnostics can create a comprehensive view of machine health for accurate root cause analysis.

SMARTdiagnostics was built to be as easy to use as it is powerful, and accessible to many different types of users.

Intelligent data visualizations, customizable by job function, put actionable machine health information — from basic alarms to long-term optimization recommendations — in front of the right people at the right time.


SMARTdiagnostics doesn’t stop at telling you why your assets underperform. Users can automate actions to remedy problems, such as generating work orders via your CMMS or even changing machine settings on-the-fly with PLC integration. It also tracks the results of maintenance actions, letting you know how effective they really are.

Features like dynamic health scores, risk modelling, edge case isolation, and support for cross-system digital workflows help manufacturers from the shop floor to the boardroom make smarter, better decisions about how to run and optimize their operations.


SMARTdiagnostics is easy-to-use and infinitely scalable. It brings powerful machine health insights and actions to plants of all sizes, whether you have a handful of monitoring points or thousands of sensors deployed. SMARTdiagnostics is web-based, so it’s easy to securely access from anywhere and updates are applied automatically for maximum continuous value.


Workbench is the HEART of SMARTdiagnostics, containing all of the tools you need to catch and diagnose machine health faults.
Asset Cards provide clear visualizations of the current health of your monitored equipment and rank assets from “Healthy” to “Least Healthy” for quick prioritization of maintenance activities. Damage Score instantly shows areas of elevated risk, taking into account when planned downtime is scheduled and what replacement parts are available.


Spend less time analyzing and more time acting with Dashboards. All of the complex data obtained from your machines can be simplified into user-specific visualizations that anyone in the shop can take action on.

Out-of-the-box dashboards give you an overview of your site and asset performance. You can quickly compare specific assets so you know exactly where to allocate your resources. Custom dashboards enable plant management to set and monitor KPIs for plants, divisions, lines, and shifts, driving continuous improvement across all operations.

Dashboards drive quicker action to address critical issues, reducing operating costs and unplanned downtime and improving OEE.


SMARTdiagnostics’ Analytics is like an extra set of eyes on all of your key assets without having to make a single additional hire. Get instant information about changes in machine performance trends, including what faults are causing a decline in machine health.
SMARTdiagnostics comes equipped with off-the-shelf analytics for fans, pumps, and motors, letting you scale analytics faster and start seeing value on Day One. You’ll also get a sandbox AI environment for creating your own algorithms, eliminating 90% of the work required to develop custom in-house analytics.


Desk brings full asset lifecycle management and transparent collaboration to SMARTdiagnostics. When monitoring and maintenance systems aren’t integrated, critical information can get lost between finding a problem, creating a work ticket, and carrying out maintenance. Desk brings all of these tasks together.

Automatically create work orders via CMMS integration that are populated with all the critical machine health information needed, track progress, and confirm the outcome of your maintenance activities, all within the SMARTdiagnostics platform. Closing the loop between problems and solutions creates accountability and transparency across your entire plant.


SMARTdiagnostics is capable of bidirectional communication with a number of platforms, including CMMS platforms like Maximo, PLCs, data historians, and more. You can automate critical machine health actions like work order generation, stitching your digital workflows across systems to create one continuous, traceable thread.

SMARTdiagnostics connectors bridge the gap between hardware, software, and third parties.

Av connectors include:

  • PI-OPC
  • API
  • Data Pipeline
  • SMARTconnect


There are THREE KEY ANALYTICS FEATURES to transform the way you look at machine health insights.

SensorAI is designed to consistently monitor data to search for deviations and sudden changes that will drive the immediacy of action for a plant’s most critical assets.

DAMAGE SCORE evaluates all assets and relatively weights them in regard to machine health. Quickly understand the health of your equipment with a simple 1-10 Metric.

MachineIQ automatically classifies and makes recommendations to solve issues. It facilitates work flows to schedule maintenance work.



There’s a lot that goes into building a machine health optimization platform this advanced. SMARTdiagnostics was developed with:
600 TB

170,000 years — or 600 terabytes — of data processed from 57,000 assets

60 Billion

60,000,000,000 machine health measurements powering our AI/ML capabilities

$2.2 billion

$3 billion in documented
customer savings


The best way to understand the machine health optimization power of SMARTdiagnostics is to see it for yourself. Our team of engineers includes industry-specific experts and certified vibration analysts who can demonstrate SMARTdiagnostics features and answer any questions you have about the hardware and software components of the platform.


Reach Us

In the Heart of Happy Valley.
336 S Fraser Street
State College, PA 16801
1 (814) 867-4097, Ext. 1