Callout: Increase in vibration monitored over time that was steadily hitting 3x the initial vibration level, indicating a mechanical issue. Recommendation: Schedule PM to perform a mechanical inspection, specifically the bearings, van inserts, and suction of the unit.
SMARTdiagnostics recommended doing a mechanical inspection, focusing specifically on the bearings, fan inserts, and suction of the unit. With clear next steps, the customer team performed a thorough inspection of the unit. Ultimately, it was decided the most cost-effective path forward was replacing the Vacuum Pump entirely.
Although in this case replacement of the pump was necessary, with the right data provided by SMARTdiagnostics, the team was able to monitor the pump over the course of a month to identify if a problem persisted. The team was able to prioritize more severe faults during this time, turning their attention to it only when necessary.