SmartDiagnostics Sentry Service
Let KCF listen to your machines for you by using our SmartDiagnostics Sentry Service. The outsourced monitoring service gives you access to our vibration experts, who will monitor and analyze the sensor information and provide updates on the status of your machines. Whenever there is an issue, we'll let you know.
KCF will guide you through the installation of your new system to help you get the most out of your equipment. The process will include a site survey to determine where to locate the wireless network and where to place sensors for optimal performance. We’ll help you configure your setting and coordinate with IT for complete internet setup and configuration, making sure your transition is simple and easy.
The core of SmartDiagnostics Sentry Service is the analysis performed by KCF’s Sentry Service Team. They’ll provide two months of detailed analysis, including baselines, monitoring bands and alarms and written reports every two weeks. The next ten months in a typical 1-year contract will including written reports each month, asset monitoring every five days and ad-hoc analysis if any issues arise.
We offer basic training for installation and setup of your SmartDiagnostics® system free-of-charge. For an additional fee, we also can provide a detailed vibration analysis and diagnostic training to your team. This training will provide you with everything you need to know to monitor and understand both the software and hardware of your system, and to learn to do your own analysis internally.